In the rapidly evolving world of insurance, modernizing the underwriting function is no longer an option—it’s a necessity. Underwriting leaders are facing increasing pressure to integrate data and embrace AI to create a seamless underwriting experience and stay competitive.
Our latest whitepaper dives deep into the underwriting workbench, a critical enabler of this transformation. We explore the complexities of the current vendor landscape and provide strategic insights to help carriers navigate their technology choices effectively.
About the Authors
Britton von Dalen
Senior Partner & Head of Insurance Consulting US
Britt is a Senior Partner and Head of US Insurance Consulting at Alpha. Britt has over 25 years of industry experience as a consultant and with insurers and brokers across the Property & Casualty, Life & Annuity and Health sectors. Britt brings deep expertise in the insurance front office including distribution, marketing and underwriting. Britt's project work is focused at the intersection of operations, strategy, technology and data. Prior to joining Alpha, Britt was a Partner in Deloitte’s Insurance practice and held various sales, marketing and underwriting roles with Cigna and Marsh McLennan.
Keval Mehta
Senior Partner & Head of Insurance Technology US
Keval is a Senior Partner and Head of US Insurance Technology Consulting at Alpha. Keval has over 18 years of technology transformation experience helping CIOs and CTOs realize business value through technology investments. Keval brings deep expertise in driving technology strategy (Digital, AI, Cloud, Data and Core Systems) and helping clients realize and implement them. Prior to joining Alpha, Keval was Managing Director at Accenture and lead the Financial services cloud practice.
Aran Easwaramohan
Manager
Aran is a business focused, technology-enabled Manager in Alpha’s UK Insurance practice with over 7 years experience working with both retail and specialty clients for global, mid-sized and niche insurers. Aran has experience across strategic, operational and functional roles. Aran's recent experience includes supporting a leading specialty insurer undertake a complex vendor selection for 13+ products, including underwriting workbench, policy administration system. Aran has also led detailed process re-design activities for underwriting and underwriting operations for a high
performing specialty insurer.
Lydia Hurt
Consultant
Lydia is a Consultant at Alpha, bringing expertise across business analysis, project management, and change management. Lydia has a strong track record helping clients define and understand their business requirements. Lydia spent nine months working as a business analyst within a change delivery team for a Global Platform Provider where she defined business requirements and designed detailed technical solutions. Most recently, Lydia managed an RFP process for a Global Specialty Insurer, assisting the evaluation and down-selection of vendor solutions.